Any mail forwarding must be set up by the staff member, NOT the supervisor, before the staff member leaves. Likewise, any vacation message must be set up by the staff member before leaving. ACG cannot set up vacation messages on staff accounts.
If you will be transferring to another job on campus, your bMail account, and all the mail in it, will remain untouched. To removed your @eecs account from your bMail profile, click on the gear icon and select Settings. Click the Accounts tab and then click "delete" next to your @eecs and @cs accounts.
Retiree bMail service is available for retirees who would like to keep a campus email account with an @berkeley.edu address and are willing to pay. See the full menu of Services for UC Berkeley Retirees.
Managing Mail List Memberships
IMPORTANT! Send an email from your @eecs email address to sympa@lists.eecs.berkeley.edu with the word which
in the body of the message. You should receive a reply listing all of the mail lists you are on or moderate/own. Please forward this reply email to acg@eecs so we can remove you from these lists. Sys admins do not have access to this information: only a user can request it for themself, so it's very important that you do this before you leave!
Transferring Existing Email
If the employee would like to transfer mail files to their group, they should copy the mail to a departmental (aka SPA) account for group access. Contact ACG if you need help with this. If you need to transfer your mail to another personal account, see how to save or copy bMail mail
Upon Separation
- Set an out of office responder (vacation message) on your bMail account alerting people of your departure
- Forward any personal mail to a personal email account.
Forwarding New Email
To set up mail forwarding, log in to bMail:
- Open the cog icon menu and select "Settings"
- Click the "Forwarding and POP/IMAP" tab
- Click the "Add a forwarding address" button and enter the email address to which you'd like to forward your mail
- Click "Proceed" to have a confirmation email sent to your forwarding address. Leave your bMail web page open.
- Open another browser window (or an incognito window if you're forwarding your mail to another gmail account) and open mail on the account to which you are forwarding your messages. Find the confirmation message and click on the verification link.
- Go back to your bMail account window (Settings/Forwarding) and refresh the page
- Select the "Forward a copy of incoming mail to" option and make sure your new forwarding address is listed in the first drop-down menu.
- In the second drop-down menu, choose the option to forward your messages without saving a copy in bMail.
- Click "Save Changes" at the bottom of the page.
If you elect to keep copies of your incoming messages on the bMail server: after the official exit, log into bMail about once a week to delete all messages. bMail has a quota so it is important to make sure that the quota is not maxed out or your forwarding will be stopped. bMail will forward mail for approximately 3 months after the employment end date (see above re 90-day grace period).
See also: Automatically forward Gmail messages to another account
Setting a Vacation (Departure Notification) Message
Upon the official exit, set up a vacation message via the bMail web interface. It will be sent as an auto-reply to all incoming emails. The message should contain information to the effect that you no longer work in that position, and it should include the contact information of someone who can help. A vacation message on the bMail server will remain active for up to 90 days after the user departs.